The DalTile Group is the latest ceramic manufacturer to go for the SACMI Smart Service plant maintenance plan.
A leading ceramic manufacturer since 1947, the DalTile brand has several production facilities in Mexico, which are managed via their Monterrey headquarters.
The purchased plan provides assistance on mills and presses and includes:
- five years of guaranteed assistance
- preventive spare parts kits and scheduled maintenance by expert technicians
“We took a close look at this latest SACMI offering and leapt at the opportunity”, explains Eduardo Rodríguez, Engineering and Logistics Director of the DalTile Group. “This technological alliance doesn’t just provide us with constant assistance: it allows us to proactively develop maintenance management, achieve ever-greater production line efficiency and sharpen competitiveness”.
The many benefits of the selected service - which DalTile was able to enjoy immediately - include advance knowledge of costs to avoid any surprises and a reduction in line downtime, which translates into greater plant efficiency and availability.
“For SACMI”, explains Stefano Donzelli, Director of SACMI de Mexico, “this is a strategically important customer who was won over by the smooth synergy between on-site assistance services, which we manage through our Mexico team, and the new service plans drawn up with the parent company. DalTile's decision is a source of further satisfaction for us and shows us we’re on the right path”.
Learn more about SACMI Smart Service.